Travelling on my first business trip in two years filled me with excitement, some jitters, and a lot of hope. Venturing out into the world’s “new normal” dovetailed nicely with the theme of this year’s Sustainable Brands conference: driving business models that don’t simply “do less harm” but institute regenerative models that renew, restore, and grow.
My big a-ha moment came when I realized that the common thread within the important talk of agricultural renewal, circular farming, and climate change was people. People are nature, too, and our impact on the world can’t be underestimated. Karen Marchetti, Marketing Director, Global Baby Franchise for Johnson & Johnson succinctly summed up this notion by saying, “Healthy people make a healthy planet.”
It became very clear that brands must both be good and do good. Intention matters. Brands must transparently state their purpose and values and live them authentically, each and every day. A brand’s purpose must consist of both what a brand is good at and also what the world needs. Two-thirds of consumers engage with or purchase a brand based on its values, and 69% expect the brand to make good on the good it says it’ll do in the world.
We all know a consumer defines a brand by their experiences and interactions with it. Now more than ever brands need to rely on the power of connection and emotion, driven home through visuals and experiences. These are the unspoken ties that bind consumers to brands and create the most coveted resource: brand loyalty.
I was so inspired and energized by the brands in attendance, living their purpose in ways that matter to their consumers and their employees. The following brands’ approaches really stuck with me:
James Thomas, Alaska Airlines DEI director, shared the significant commitment to Diversity and Inclusion they have made:
Vans’ Nick Street, VP Global Integrated Marketing, outlined several programs the brand has launched to authentically bring their mission to life and support the community they serve:
Taryn Bird, Sr. Director, Social Impact for Kate Spade, shared with the audience what they believe social impact looks like. Their brand has focused on empowering women and girls globally by putting mental health at the heart of their brand:
The most exciting part of attending this conference was realizing that Deskey shares the same passion to help brands live their intentions and put their values in action to truly make the positive impact they strive for and that consumers demand. We can’t wait to get started with your brand.